How to Contact Facebook For Help – Facebook Support

How to Contact Facebook For HelpFacebook has become an integral part of our digital and social lives and this makes it frustrating when couple of things seem not to be working, or when we cannot access certain helpful tips, guide and support.

At the end of this post you will be able to see how you can contact the social media giant for issues bordering your account which you want to resolve with the platform.

Having said, let us now look into the steps that guide you through this need;

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How to Contact Facebook

This is Facebook’s recommended method for customers who need to report a problem to the company. Appropriately named “Report a Problem,” it can be accessed from your main Facebook page once you log in to the website.

1. In the top right corner of the screen, select the question mark.

2. Select Report a Problem from the drop-down menu.

3. A dialog box will pop up that will allow you to begin the process of reporting issues in the following categories:

General Feedback
Payment Issues
Something Isn’t Working
Abusive Content

4. Once you select a category, follow the on-screen directions to file your report with Facebook.

How to Contact Facebook to Give Feedback

If you simply want to give the company feedback on Facebook’s features, Facebook provides a feedback form you can fill out to voice your opinions and suggestions.

N|B: You may not get a response from Facebook directly, as this form is primarily for suggestions, rather than technical support.

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1. Go to Facebook’s Help Center to find the form.

2. The form will ask you to select a feature you may want to discuss with them from a long drop-down menu of possible features.

3. Write out your feedback in the text box below the drop-down menu.

4. When you’re ready to submit the form, select Send.