Marketplace Missing From Facebook : You would not be the first person to think that Facebook is disappointing when it comes to customer service and technical support. There is no number to call, no support with live chat, nothing that can help you or guide you through technical difficulties. To add insult to injury, there are even bugs with the world’s leading social media platform.

Why Facebook Marketplace Icon is Missing

Reasons for missing Marketplace icon will be discussed in this post under two sub categories – one being for new Marketplace service users and the other for existing Marketplace service users.

Reasons for Missing Marketplace icon

A. New Marketplace Users
If you’ve never used the Marketplace service on your Facebook account, but yet can’t find the icon, the reasons could stem from the following.

1) You’re under the age of 18 years – Facebook only allows users up to the age of 18 and above to use this service.

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2) Unavailability of service in your country – The Marketplace service is only supported in 50 countries as of now. If you’re not from any of these regions, you’ll not have access to the service. Countries supported include the US, UK, Germany, Spain, Sweden, Switzerland, Greece, Mexico, India, etc.

3) You’re using the iPod Touch – All Android and iOS devices can access thee Marketplace service except the iPod Touch.

4) Your Facebook account us new – Not all new users are allowed access to this service. This is Facebook’s way of ensuring that scammers blocked from previous accounts don’t set up new ones to make fake sales.

5) Dynamic Menu – Facebook shortcut features/links appear on the left side of the Facebook page based on how frequent you use them. Being that you’ve never used the Marketplace service, its link will likely not be shown in this area. However, tapping the hamburger menu (three horizontal lines) should make more features/links visible, including that of the Marketplace.

B. Existing Users
Reason for missing Marketplace icon on existing users’ accounts could be from;

Dynamic Menu – If you’ve gone for a some time without using the Marketplace service, it’s link will gradually descend to the bottom and will eventually not be visible. Tapping the hamburger menu (three horizontal lines icon) will expose more shortcuts/links including that of the Marketplace.

How to Get Marketplace on Facebook

If you do not have Facebook Marketplace on your account, a few hacks can be applied to get it – being that you’re eligible to access it. These include;

1. Logging out and logging back into your account.
2. Uninstalling and reinstalling your Facebook app.
3. Changing your home country to one supported by Facebook Marketplace.

One thing you should understand about FB is that its customer service platform controls all their other services.

Facebook Marketplace Customer Service – How To Fix Facebook Marketplace Not Working

When you have any complaints concerning the FB Marketplace, you can report it by following the procedures below:

• Do go to Marketplace FB Page here via your default browser
• Click “Need Help Accessing Marketplace”
• Tap the link below which say “Click Here”
• Then you can lay your complaints and get them fixed
• To make things even easier for yourself, you can go to Facebook help center here like you do when you need help with anything regarding FB. It takes you directly to the Facebook Help Center. Now, you have no reason to get scared when your Marketplace Service isn’t working.

Facebook Marketplace Settings Free Guide – Turn on and Off Marketplace Notification

When you visit FB Marketplace, have in mind that you can adjust your settings by navigating your way to your account settings. Well, on Marketplace, you can set your account the way you want most especially when you want to be seen by a specific set of individuals. To turning on or off your notification to know when you have a buyer who is interested in your products, just follow the processes below:

1. Log in to your account.
2. Click the drop-down found at the top right of your page.
3. At the left sidebar, click “Notifications”.
4. Tap “Facebook”.
5. Scroll all the way down to Marketplace.
6. Click “Edit”.
7. Besides the notification type, click on or off.
8. Finally, select the one you want (on or off).

And that’s it on Facebook marketplace settings. Do contact Facebook support should you need any assistance regarding your marketplace.

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